/* VO NET — assistant d'aide flottant */
.vbot{--ink:#0A1B3F;--leaf:#2152E0;--sprout:#5B8CFF;--mist:#EEF3FF;--line:#DCE3F0;position:fixed;z-index:60;right:max(14px,env(safe-area-inset-right));bottom:calc(env(safe-area-inset-bottom,0px) + 14px);font-family:"Plus Jakarta Sans",ui-sans-serif,system-ui,sans-serif;display:grid;justify-items:end;gap:10px}
.vbot.vbot-raise{bottom:calc(env(safe-area-inset-bottom,0px) + 84px)}
@media (min-width:900px){.vbot.vbot-raise{bottom:calc(env(safe-area-inset-bottom,0px) + 18px)}}
.vbot-btn{position:relative;width:66px;height:66px;border-radius:50%;border:0;padding:6px;cursor:pointer;background:#fff;box-shadow:0 14px 32px -10px rgba(10,27,63,.55),0 0 0 3px rgba(91,140,255,.35);animation:vbot-in .6s cubic-bezier(.2,.8,.2,1) both;transition:transform .25s}
.vbot-btn:hover{transform:scale(1.06) rotate(-4deg)}
.vbot-btn:active{transform:scale(.94)}
.vbot-m{display:block;width:100%;height:100%}
.vbot-m .mascot,.vbot-hm .mascot{width:100%;height:100%;display:block;overflow:visible}
.vbot-dot{position:absolute;right:2px;top:2px;width:14px;height:14px;border-radius:50%;background:#22C55E;border:3px solid #fff}
.vbot.is-open .vbot-dot{display:none}
@keyframes vbot-in{from{opacity:0;transform:scale(.4) translateY(30px)}to{opacity:1;transform:none}}
@keyframes vbot-glow{0%,100%{box-shadow:0 14px 32px -10px rgba(10,27,63,.55),0 0 0 3px rgba(91,140,255,.35)}50%{box-shadow:0 14px 32px -10px rgba(10,27,63,.55),0 0 0 9px rgba(91,140,255,0)}}
.vbot-tip{background:var(--ink);color:#fff;font-weight:700;font-size:14px;padding:10px 14px;border-radius:16px 16px 4px 16px;box-shadow:0 12px 30px -12px rgba(10,27,63,.6);animation:vbot-in .5s cubic-bezier(.2,.8,.2,1) both}
.vbot-panel{width:min(370px,calc(100vw - 28px));height:min(560px,calc(100vh - 140px));height:min(560px,calc(100svh - 140px));background:#fff;border-radius:26px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 30px 70px -20px rgba(10,27,63,.55),0 0 0 1px var(--line);transform-origin:bottom right;animation:vbot-open .35s cubic-bezier(.2,.8,.2,1)}
@keyframes vbot-open{from{opacity:0;transform:scale(.85) translateY(16px)}to{opacity:1;transform:none}}
.vbot-h{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 14px;background:linear-gradient(115deg,#0A1B3F,#14307A 55%,#2152E0);color:#fff}
.vbot-hm{width:44px;height:44px;flex:none;background:#fff;border-radius:50%;padding:3px}
.vbot-h div{flex:1;display:grid;line-height:1.25}
.vbot-h b{font-size:16px}
.vbot-h small{font-size:12px;color:#C3CEEA;display:flex;align-items:center;gap:6px}
.vbot-h small i{width:8px;height:8px;border-radius:50%;background:#22C55E}
.vbot-x{border:0;background:rgba(255,255,255,.14);color:#fff;width:36px;height:36px;border-radius:50%;cursor:pointer;font-size:15px}
.vbot-msgs{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:linear-gradient(180deg,#F5F8FF,#fff);overscroll-behavior:contain}
.vbot-b{max-width:86%;padding:10px 13px;border-radius:18px;font-size:14.5px;line-height:1.45;white-space:pre-line;animation:vbot-msg .3s cubic-bezier(.2,.8,.2,1) both}
.vbot-b.lui{align-self:flex-start;background:#fff;color:var(--ink);border:1px solid var(--line);border-bottom-left-radius:6px}
.vbot-b.moi{align-self:flex-end;background:var(--leaf);color:#fff;border-bottom-right-radius:6px}
@keyframes vbot-msg{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.vbot-act{display:inline-block;margin-top:8px;background:var(--ink);color:#fff;text-decoration:none;font-weight:700;font-size:14px;padding:8px 14px;border-radius:999px}
.vbot-typing{display:flex;gap:4px;padding:13px 14px}
.vbot-typing i{width:7px;height:7px;border-radius:50%;background:#9AA3B5;animation:vbot-dots 1s infinite}
.vbot-typing i:nth-child(2){animation-delay:.15s}.vbot-typing i:nth-child(3){animation-delay:.3s}
@keyframes vbot-dots{0%,100%{transform:translateY(0);opacity:.5}50%{transform:translateY(-4px);opacity:1}}
.vbot-chips{display:flex;flex-wrap:wrap;gap:6px;padding:8px 12px;flex:none;max-height:40%;overflow-y:auto}
.vbot-chips::-webkit-scrollbar{display:none}
.vbot-chip{flex:none;border:1.5px solid var(--sprout);background:#fff;color:var(--leaf);font-weight:700;font-size:13px;padding:8px 12px;border-radius:999px;cursor:pointer;white-space:nowrap}
.vbot-chip:hover{background:var(--mist)}
.vbot-f{display:flex;gap:8px;padding:10px 12px calc(env(safe-area-inset-bottom,0px) + 12px);border-top:1px solid var(--line);flex:none}
.vbot-f input{flex:1;min-width:0;font:inherit;font-size:16px;border:1.5px solid var(--line);border-radius:999px;padding:11px 14px;outline:none}
.vbot-f input:focus{border-color:var(--leaf)}
.vbot-f button{flex:none;width:46px;height:46px;border-radius:50%;border:0;background:var(--leaf);color:#fff;font-size:17px;cursor:pointer}
.vbot .mascot .m-root{transform-origin:100px 180px;animation:vbot-bob 3.6s ease-in-out infinite}
.vbot .mascot .m-eyes{transform-box:fill-box;transform-origin:center;animation:vbot-blink 4.5s infinite}
.vbot .mascot .m-badge{transform-box:fill-box;transform-origin:center;animation:vbot-pop 2.8s ease-in-out infinite}
@keyframes vbot-bob{0%,100%{transform:translateY(0) rotate(0)}50%{transform:translateY(-6px) rotate(-3deg)}}
@keyframes vbot-blink{0%,46%,50%,100%{transform:scaleY(1)}48%{transform:scaleY(.1)}}
@keyframes vbot-pop{0%,100%{transform:scale(1)}50%{transform:scale(1.15)}}
@media print{.vbot{display:none}}
@media (prefers-reduced-motion:reduce){.vbot *{animation:none!important}}